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11 October 2012

Book Rooms 18 Months In Advanced, Hotel

by Code Monkey

Adam
Plattner{.author-photo}Adam Plattner{.author} - 2012-10-11 13:04:08-0400[

Book rooms 18 months in advanced, hotel cancels most of the rooms 24 hours before check-in.  Customers try to talk to managers up the chain and only when they get the press involved does the hotel chain start treating these people with a little respect. \ \ I have seen to many articles where corporations have horrible customer service and only “care” about their customers when their image gets tarnished in the press.

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Bamboozled: No room at the inn, despite reservations

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